User blog comment:Legofrodo12/Why All the Mod Hate?/@comment-4041224-20150119111940

Like... I can kind of see what you're getting at, and I'm probably not in the position to comment because I haven't actually engaged in MB related activities for an extended period of time, but what I see here is that you approach the problem from a wrong angle.

You see, welcoming a new user and answering questions is something the moderation team can do according to a fixed procedure, where no effort is required other than actually seeing the respective helpless posts, spamming some emotes to appear friendly and maybe linking the policy a couple times. Doing that does not make the mods amazing; it's the easiest thing they can do to appeal to the (very, very young) lower spectrum of the audience (or I should say, all of it at this point; when I was active, I was actually really annoyed at how disgustingly over-friendly people were being to nubs, which, on the one hand I can still understand why that was the case because god it's just fake, on the other it's really a pain to know I let myself get that worked up about it).

The real issue is that even in 2012 or whenever the moderators never did anything when you actually required their help. The MBs' community has always been structured in a way that needed mod assistance to organise anything slightly complex at all because large parts of it have always been completely incompetent, but the moderation team never bothered to think about such matters as long as no one was blatantly breaking the rules. I'll just leave keyword LOTR RP here. They really weren't bucking helpful.

I think not realising that role that the system assigns them and thus cooperating with the couple people who actually had ideas for how to make the boards better is a far greater flaw than anything else, but that's just another missed opportunity.